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How selot21 Handles Your Privacy

Your account data and wallet details — whether you use DANA, OVO, or GoPay — are handled with a clear, no-surprise policy.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access and deleteDirect contact path for data requests
selot21 How selot21 Handles Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy Rights

Live Chat Open the live chat from your account dashboard to raise a data query directly. Our support team handles privacy requests through the same chat window used for account help.
Email Support Send your data access or deletion request by email to our support address listed in your account settings. Include your registered account ID so we can locate your records quickly.
Account Settings Some data preferences — including cookie consent and marketing contact opt-outs — can be adjusted directly inside your account settings without contacting support at all.
HOW WE PROTECT YOU

Data Handling, Security and Your Account Controls

We apply encryption to data in transit and at rest. Your wallet credentials — whether tied to OVO, DANA, or GoPay — are never stored in plain text on our servers. Account access uses a verified login flow that includes OTP confirmation, so only you can authorise session entry. Data retention follows a defined schedule: transaction records are held for the period required by applicable law, then deleted. You can request a copy of the personal data we hold or ask us to remove it by contacting support through live chat or email.

Encrypted Data Storage

All account and wallet data is encrypted both during transfer and at rest. We do not store DANA, OVO, or GoPay credentials beyond what is needed to process a single transaction.

OTP Account Access

Every login session requires OTP verification linked to your registered contact. This step blocks unauthorised access even if your password is compromised.

Defined Data Retention

We keep personal and transaction data only as long as required by applicable law or operational need. Once the retention period ends, records are deleted from active systems.

Your Right to Request Changes

You can ask us to access, correct, or delete your data at any time. Submit the request through live chat or email with your account ID and we will respond within the timeframe local law requires.

Common Questions About Your Privacy on selot21

These are the questions we actually get from account holders about how their data is used, what gets stored, and how to make a formal data request. If your question is not here, reach us through live chat or email.

We collect your registration details, device identifiers, and the transaction records linked to your deposits and withdrawals. Payment data from DANA, OVO, or GoPay is processed only to complete your requested transaction.

We do not sell your personal data. We share it only with processors needed to run your account — such as payment verification partners — and only to the extent required for that specific task.

Contact our support team via live chat or email, include your registered account ID, and request a data export. We will respond within the period required by applicable law in your region.

Yes. Submit a deletion request through live chat or email. Some records may be retained for the period required by applicable law before full removal, and we will inform you of that timeline.

We use cookies and analytics tools to keep your session running and understand how the account area is used. You can manage or withdraw cookie consent in your browser settings at any time.

Wallet credentials are processed to complete your transaction and are not stored in plain text on our servers. Transaction history is kept only for the retention period required by applicable law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.